Careers

We are searching for a driven & experienced Service Delivery Manager looking for their next career step. This is a new role within Chalkline, due to our continued growth.

The role includes responsibility for leading and growing our Managed Services team and developing our processes to ensure they remain best of breed. This will include management of both team members and clients, to ensure a positive support experience is delivered.

Our aim for 2020 is to become SDI accredited, and this role will be instrumental in making this happen.

Ideal candidates would have the following experience:

• Proven team leadership experience
• Ability to work well under pressure and meet deadlines
• Excellent leadership and people management skills
• Previous knowledge and experience of IT services and processes
• Minimum 2 years' previous experience in a team lead or management role
• Preferable previous experience in an MSP
• Technical understanding to a 2^nd/3^rd line level

If this is a role that you or someone you know is interested in, please send your CV to careers@chalkline.tech.

This is an excellent opportunity for an enthusiastic, detail orientated person who wants to be part of an innovative tech company.

This role will report to our Office Manager and will involve taking on office tasks to ensure our processes run smoothly. These tasks include reception duties, logistics, general administration tasks and company social/event planning.

The ideal office assistant should have:

• Strong communication skills
• Excellent written and spoken English
• Accuracy, with an attention to detail
• Computer literate
• Ability to work autonomously as well as working as part of a team
• Manages time effectively with the ability to multi-task
• A positive can-do attitude

  If this is a role that you or someone you know is interested in, please send your CV to careers@chalkline.tech.

We have a requirement to expand our Managed Services team due to our business expansion. This is an excellent opportunity for a driven, eager 2nd Line Support Engineer/Projects Engineer looking for their next step. The role is to deliver and support critical project deployments by working with the latest MS technologies (Windows Server, Microsoft Azure & Office 365).

There will be times where travel may be required to a client site, however the majority of the work is based from our head office. Flexibility around working hours to ensure delivery of projects will be of great advantage for the role and naturally expected from time to time.

Ideal applicants will have at least 2 years’ experience and demonstrate support and project delivery knowledge to a 2nd line level of the following technologies:

• Office 365
• Microsoft Server 2012 / 2016 / 2019
• Active Directory
• Basic Windows based networking – TCP/IP, DNS, DHCP etc
• Basic routing, switching & firewall rules
• Printer troubleshooting

If this is a role that you or someone you know is interested in, please send your CV to careers@chalkline.tech.

We’re looking for a fun, dedicated individual to join our technical services team as an apprentice. This role would be very varied (from carrying our regular checks on client infrastructure, to helping facilitate projects, to handling support calls) and would be great for an eager learner.

You need to have a good phone manner and it would be helpful if you have a good understanding of IT systems already (you don’t need to have any experience with working with businesses).

We are committed to training our employees up as quickly as possible and helping you create a career for yourself. Within a matter of weeks, you’ll be able to take Microsoft certifications and by the end of the apprenticeship you will be fully prepared for your next role.

You would have exposure to & skills developed around products including: Microsoft Windows, macOS, Desktop Management, Windows Server, networking products, Office 365, Microsoft Azure, Microsoft Intune and much more!

Having a driver’s license and a car would be a huge bonus for this role.

If this is a role that you or someone you know is interested in, please send your CV to careers@chalkline.tech.

We have a requirement to expand our Managed Services team due to our business expansion. This is an excellent opportunity for a driven, eager 3rd Line Support Engineer/Projects Engineer looking for their next step. The role is to deliver and support critical project deployments by working with the latest MS technologies (Windows Server, Microsoft Azure, SQL Server).

There will be times where travel may be required to a client site, however the majority of the work is based from our head office. Flexibility around working hours to ensure delivery of projects will be of great advantage for the role and naturally expected from time to time.

Ideal applicants will have 2-3 years’ experience and demonstrate support and project delivery knowledge to a 3rd line level of the following technologies:

• Office 365
• Microsoft Azure
• Microsoft Server 2012 / 2016 / 2019
• SQL Server including clusters/AlwaysOn
• Active Directory including clusters and GPOs
• System Center Configuration Manager
• Basic Windows based networking – TCP/IP, DNS, DHCP etc
• Basic routing, switching & firewall rules
• ITIL/Prince2 knowledge

It would also be expected that applicants hold relevant Microsoft certifications (MCP, MCSA, MCSE) and some PowerShell scripting experience.

If this is a role that you or someone you know is interested in, please send your CV to careers@chalkline.tech.